Managed network · SD-WAN · Telecom expense management
Managed network and
SD-WAN for every location you run.
UTEL USA is an independent technology advisor and authorized NHC dealer. We audit your current setup, negotiate with providers on your behalf, and manage multi-site connectivity, telecom billing and internet failover — so you run one network instead of twelve vendor relationships.
Everything connected. Nothing complicated.
UTEL USA delivers NHC business communications solutions that help you work smarter, move faster and stay connected — everywhere you do business.
Managed Network & SD-WAN
A stronger foundation for what's next.
As a managed network service provider, we design, deploy and run your network across every site. Managed SD-WAN services route traffic over fiber, broadband, wireless or fixed wireless — so each location gets the right connection at the right cost.
- Managed SD-WAN for multi-location networks
- Nationwide fiber, broadband and wireless access
- Multi-site network management from one portal
Telecom Expense Management
One bill. Complete visibility.
Most multi-site businesses are still paying for circuits they stopped using years ago. We consolidate every location, service and vendor onto a single invoice, then keep auditing it — the work TEM companies charge a percentage for, included in your managed telecom services.
- One consolidated invoice across all locations
- Full inventory of services, sites and spend
- Ongoing bill audit and dispute management
Failover & Backup Internet
Stay open when the circuit doesn't.
Business internet backup with automatic failover. When a primary circuit drops, traffic moves to a secondary broadband or wireless path in seconds. Point of sale keeps ringing, phones keep answering, payments keep clearing.
- Automatic internet failover solutions
- 4G/5G wireless backup at every site
- Continuous monitoring with proactive alerts
Your entire network.
One clear view.
NHC's Management and Assurance Portal puts every location, service and invoice in one place. Monitor circuits, track orders, review what you're spending and open a ticket — without waiting on hold.
- Real-time service health across every location
- Complete billing transparency, line by line
- 360° inventory of every service you pay for
- Live order tracking and self-service support
How your advisor gets to work
UTEL USA doesn't just sell NHC service — we stay in your corner from the first audit to years down the road.
“I would absolutely recommend NHC, and I already have. You are going to get the benefit of a simple transition, reasonable quotes, responsible and knowledgeable customer service, and a smooth conversion.”
Jason Walls · Director of Store Support, MBR Management Corp.
Questions we get before the first call
What's the difference between a managed network service provider and my current ISP?
An ISP sells you a circuit at one address. A managed network service provider designs the whole network — every site, every connection type — then monitors it, fixes it and bills it as one service. If you have more than a handful of locations, you're already doing that job yourself.
Do I need managed SD-WAN, or is it overkill?
If you run more than two or three sites, or your locations depend on cloud applications, SD-WAN usually earns its place. It routes traffic over whichever connection is performing best and fails over automatically when one drops — which is what most multi-site outages actually need.
What does telecom expense management actually include?
A full inventory of every service and site you're paying for, consolidation onto one invoice, and an ongoing audit that catches billing errors and circuits nobody uses any more. TEM companies typically charge a share of what they recover. Here it's part of the service.
How fast does internet failover happen?
Seconds. Traffic moves to a secondary broadband or wireless path automatically — most staff never notice, and card payments keep clearing.
Do you replace my existing providers?
Only where it helps. We're an independent advisor, so we're not defending anyone's contract — including one you already have.
What does it cost?
It depends on how many locations you run and what you're paying now. The audit is free, and it starts by showing you exactly what you're paying for today.
READY TO SIMPLIFY YOUR BUSINESS COMMUNICATIONS?
Let's build a more connected business.
Partner with UTEL USA — your independent technology advisor and authorized NHC dealer — and get managed network, SD-WAN, telecom expense management and failover handled by people who answer the phone.
Speak with a trusted advisor.
